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Data protection

Dear Customers,

Data protection is very important to us. We take the protection of your personal data very seriously. Below, we would like to explain to you, what data we collect, when, and the purpose of its collection, processing, and:

About data protection

The data controller for data processing in connection with our website is provided below:

ALDI Einkauf GmbH & Co. OHG
Eckenbergstraße 16
45307 Essen
Germany

You can reach the Data Protection Officer by email at datenschutz@aldi-nord.de or by post by writing to ALDI Einkauf GmbH & Co. OHG, c/o Data Protection Officer, Eckenbergstraße 16, 45037 Essen, Germany.

The data controller for data processing in connection with “ALDI liefert” is provided below:

ALDI Einkauf GmbH & Co. OHG
Eckenbergstraße 16
45307 Essen
Germany

You can reach the Data Protection Officer by e-mail at datenschutz@aldi-nord.de or by post by writing to ALDI Einkauf GmbH & Co. OHG, c/o Data Protection Officer, Eckenbergstraße 16, 45037 Essen, Germany.

The EU’s General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG), and subsequently the Telemedia Act (Telemediengesetz – TMG), provide protection for personal data. These are data relating to natural persons. Data relating to legal entities are not subject to this protection. Personal data is individual items of information about personal or factual relationships which can be assigned to your person (for example, your name in connection with your telephone number or your e-mail address). This protection does not extend to information which cannot be associated directly with your factual identity (for example, the products displayed to you on a website).

We process your personal data on the basis of consent given to us (article 6 (1) (a) GDPR), for the performance of a contract to which you are party (article 6 (1) (b) GDPR), for compliance with a legal obligation to which we are subject (article 6 (1) (c) GDPR) or for the purposes of the legitimate interests pursued by us (article 6 (1) (f) GDPR).

Sharing of personal data with third parties

We do not pass on your data to third parties for purposes of advertising or promotion (the companies of the ALDI North group are not considered third parties as per this definition). Third parties will only receive your personal data from us in the way described in this data protection notice.

What happens when you use our website?

Whenever our website is accessed (in other words, whenever you download or attempt to download a file on this server), data on this operation are stored in a logfile.

In each case, the following dataset is stored relating to the download:

  • IP address
  • Name of the downloaded file
  • Date and time of the download
  • Transferred volume of data
  • Notification of whether the download was successful
  • Notification of why a download might have failed
  • Operating system and browser software of your computer
  • Screen resolution
  • Browser language
  • Colour depth
  • Browser plug-ins (JavaScript, Flash Player, Java, Silverlight, Adobe Acrobat Reader, etc.)
  • The website from which you are visiting us

The prepared datasets are stored in logfiles for statistical purposes and deleted after the statistical evaluation. We are unable to identify you using the stored data. The data are is also not forwarded by us to third parties. Only in cases where our rights have been breached do we reserve our rights to forward individual datasets to the responsible agencies in order to initiate proceedings relating to infringement of rights.

Data is processed on the basis of article 15 TMG and article 6 (1) (f) GDPR to optimize our website.

Use of cookies and local storage

We use cookies on our website and use the local storage capacity of your browser in order to offer you maximum user convenience and to give our online portal an attractive structure for you in future.

Cookies are text files which are stored by the browser on your computer and include information about your usage of our website. For example, we use cookies to allow you to use the shopping list, by saving the selected products in the cookies. As a result, the wish list remains stored even if you close the pop-up window. Such session cookies lapse after 24 hours. In addition, we use so-called browser cookies, to remember your shopping basket when you shop via “ALDI liefert”, and to be able to display the contents of the shopping basket in a user-friendly manner during your visit. These browser cookies are deleted after you close the browser. We use other cookies for statistical purposes. These remain on your computer permanently if you do not delete them.

Tracking or personal cookies (see also below under “Retargeting”) are only stored when you explicitly accept them. Cookies can be reset or deactivated via your browser at any time. Please note, however, that turning cookies off may restrict your usage of the website, especially in the shopping list area.

Local storage is the local storage in your browser. We use local storage to temporarily save items that you have added to your virtual shopping list. The saved items will be automatically deleted once the items are no longer available on our website. You can also use our website without local storage without issue.

Retargeting

This website uses retargeting technologies, which allow us to target those Internet users who have shown particular interest in our website and our products with advertisements. Retargeting uses a cookie-based analysis of previous user behaviour to display advertising. Cookies are small text files that are stored locally in the cache of the website visitor’s internet browser. They make it possible to identify the Internet browser upon subsequent visits. Cookies store neither your IP address nor other data that would allow us to draw conclusions related to your person.

The technology we use therefore does not store any personal data. Retargeting technology is used in compliance with the applicable statutory data protection provisions.

You may deactivate the function that displays interest-related advertising if you do not wish to see such advertising. Because this website employs various retargeting systems, you will need to use each of the links below.

GfK market research

ALDI North and GfK SE cooperate in measuring the advertising efficiency, as jointly responsible parties and have concluded an agreement to this effect.

The main content of the agreement ALDI North - GfK SE:

GfK SE technologies will be used to measure advertising efficiency and ALDI North will integrate these into its own advertising materials. ALDI North only receives aggregated data from GfK SE and does not process any personal data.

GfK SE is responsible under data protection law for the legality of personal data processing of the technologies used for this purpose.

Please contact GfK SE if you have any questions regarding your rights as a data subject.

Address:
GfK SE
Nordwestring 101
90419 Nuremberg
Germany

Use of YouTube videos

We have embedded YouTube videos on our website that are stored at “www.youtube.com” and can be played directly from our website. All of these videos are embedded in a privacy-enhanced mode. As a result, no data about you as a user will be shared with YouTube if you do not play the videos. YouTube cookies will be stored on your computer and data will be transmitted to Google Inc., Amphitheater Parkway, Mountain View, CA 94043, USA, which operates YouTube, only if you play the videos.

When you play a video stored on YouTube, the following data will be shared with Google Inc., the operator of YouTube: IP address and cookie ID, the specific address of the page accessed, system date and time of access, browser.

This data will be shared regardless of whether you play a video while actively logged into a Google user account or whether you do not have a user account. If you are logged in, this data will be directly matched with your account. Please log out before activating the button if you do not want this data to be matched with your profile.

YouTube (Google Inc.) will store this data in the form of a user profile and use it for advertising, market research purposes and/or to tailor the design of its website to users’ needs. Even for users who are not logged in, such analysis is performed with a focus on providing tailored advertising and to inform other users about your activities on our website.  

Please visit the following website for more information about the purpose and scope of data collection and data processing by Google Inc.

Privacy notice iPaper A/S

We use the catalogue software "iPaper A/S" to display the digital magazine. This requires absolutely necessary cookies, which support the integration of the magazine solution on the website. Absolutely necessary cookies ensure functions without which you could not use this website as intended. They are only stored on your computer during the current browser session and are deleted when the browser is closed.

No personal data of yours will be processed during this process.

Privacy notice for ALDI liefert

Data protection is also very important to us when offering "ALDI liefert". We take the protection of your personal data very seriously. We would like to outline in the following sections which data we collect, process and use, when you call up the pages of "ALDI liefert", when and for what purpose.

The legal bases for data protection can be found in the GDPR and the BDSG.

I.    What happens when you place an order with us?

Within the framework of the order processing in our online offer, we process the following personal data for the execution of the order (and, if applicable, also its rescission) of goods as well as for the simplified use of the online offer:

  • Salutation;
  • First name, last name;
  • Billing and delivery address;
  • E-mail address;
  • Transaction, order, invoice and customer identification number;
  • Method of payment;
  • Telephone number, if applicable (in the case of shipped goods).

The legal basis for the processing of your personal data for carrying out an order (and, if applicable, also its rescission) of goods is article 6 (1) (b) GDPR and article 6 (1) (f) GDPR. Our legitimate interests result from the need to validate addresses and maintain contact with you, the need for the proper handling of contractual supply relationships and the interest in further optimization of our offer.

If you have selected the credit card or PayPal payment method, we will forward you to the corresponding payment service provider (in the case of the credit card payment method currently: First Data GmbH, Marienbader Platz 1,61348 Bad Homburg v.d.H., in the case of the PayPal payment method to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal L-2449 Luxemburg) after completion of the order. There, after entering your access data, you can order payment via the service provider. In order to process the payment, we transmit in particular the concrete payment amount to the selected payment service provider. Further information on the data processing carried out by the payment service providers can be found in the information texts on the payment service providers' website. There you will also find the contact information of the payment service providers (PayPal; contact address data protection: dpo@paypal.com; FirstData; contact details for data protection: DPO@firstdata.com).

We pass payment and order data on to a selected debtor service provider (BFS finance Münster GmbH) for the purpose of accounts receivable accounting.

In order to ensure that the goods are delivered according to your wishes, we transmit your order data (order details, first and last name, address, e-mail address and, if applicable, your telephone number) for the purpose of processing the purchase contract to service companies commissioned by us (these can be suppliers or logistics service providers), who then ensure delivery to the delivery address you have specified.

If you order goods from a forwarding agent, a logistics company will contact you prior to delivery to inform you of the delivery time or to agree details of the delivery with you. In this case, your personal data will be transmitted solely for this purpose.

II.    What happens to your personal data when you register as a customer via the customer account?

We offer you the permanent storage of your personal data in a password-protected customer account. The creation of the customer account is voluntary and takes place on the basis of your consent in accordance with article 6 (1)(a) GDPR. After setting up a customer account, no new data entry is required. All your personal data entered (name, address, e-mail address, delivery and billing address) will remain stored. You can view and change them at any time in your customer account.

In addition to the data requested when placing an order, you must enter a password of your own choice in order to set up a customer account. Together with your e-mail address, this password serves to access your customer account. Please treat your personal access data confidentially and do not make it available to unauthorized third parties. Please note that you will remain logged in automatically after leaving our website, unless you actively log out or clear your browser's cache.

You have the possibility to delete your customer account at any time. You can request the deletion of your customer account via the contact form. If you have not placed any orders, all of your personal data will be deleted. If you have placed orders, we will only retain the information of the contractual relationship required by commercial and tax law for the legally specified periods. The legal basis is the fulfilment of a legal obligation (article 6 (1) (c) GDPR).

III What personal data is processed by you if you place an order as a guest?

When ordering as a guest, no customer account is created for you. To carry out an order (and, if applicable, also its rescission), in other words, to complete the sales contract, the personal data listed in the above section I will be the personal data that is processed. Your data as a non-registered user will be deleted after 120 days. The legal basis is article 6(1)(b) GDPR, for the fulfilment of a contract. We exclusively keep the information of the contractual relationship required by commercial and tax law regulations for the legally determined periods. The legal basis is the fulfilment of a legal obligation on our part (article 6 (1) (c) GDPR).

IV.    What personal data is processed when you place an order as a newly registered customer?

If you place an order as a newly registered customer, an online customer account will only be created for you when you confirm and complete your registration by means of the confirmation e-mail. If you do not confirm your registration, your customer data will be deleted after 14 days. Your data will then only be processed in accordance with the above section III for the execution and processing of the order. If you confirm the registration, a corresponding customer account will be created and the instructions for the processing of your data listed under point III apply.

V.    What happens in case of warranty or returns?

To ensure a smooth warranty and returns process, we process the following personal data provided by you in the order process:

  • Salutation;
  • First name, last name;
  • Billing and delivery address;
  • E-mail address;
  • Transaction, order, invoice and customer identification number;
  • Method of payment;
  • Telephone number, if applicable.

No additional personal data will be collected from you. In the event that your personal data - with the exception of data to be retained for commercial and tax law reasons - has already been anonymized within the relevant period, your personal data will be requested again.

If necessary, we will make use of the competence of our contractual partners (suppliers and logistics partners) when processing returns or in warranty cases, to whom we will then also transfer your data for this purpose. The legal basis is article 6 (1) (b) GDPR.

VI. Data processing for marketing measures

If you participate in one of our marketing measures (e.g. customer surveys or satisfaction enquiries after an order), this is done on a purely voluntary basis. The legal basis for this is either given consent (article 6 (1) (a) GDPR) or legitimate interests (article 6 (1) (f) GDPR). In this respect, our legitimate interests follow from the need to improve and optimize our offer and to determine your satisfaction as a customer. The anonymization of this data will take place after 120 days.

Consent can be revoked at any time with effect for the future. The revocation does not affect the legality of the processing until revocation.

The results of our marketing measures are generally used for internal evaluations. Personal data will not be passed on by us to third parties, unless you have given your express consent to do so.

VII. Data processing when using the reminder service

"ALDI liefert" offers you a reminder service for promotional items selected by you. You have the option of being reminded of an offer by e-mail. The processing of your personal data is based on the consent you have given (article 6 (1) (a) GDPR), which can be revoked at any time with effect for the future. The revocation does not affect the lawfulness of the processing until revocation.

To use the reminder service, you must first register your e-mail address. You will then receive a confirmation e-mail.

Your e-mail address will be stored in the registration database to provide the reminder service. The first e-mail address is stored in the registration database until you unsubscribe. By unsubscribing, you revoke your consent with effect for the future.

VIII.    How long do we store your data?

We store your data for as long as is necessary to achieve the processing purposes or to comply with statutory retention and storage periods.

Your data for the "ALDI liefert" customer account will be deleted upon request by you and stored until that time. In the event that you have not confirmed your registration, your data will be anonymized after 14 days. With the exception of the data to be stored for commercial and tax law reasons, the data for orders as a guest will be anonymized after 120 days.

After these deletion periods have expired, we only retain the data necessary in accordance with commercial and tax law regulations for the legally prescribed periods. The legal basis is the fulfilment of a legal obligation (article 6 (1) (c) GDPR).

Data protection notice of the ALDI North fan page on Facebook and Instagram

Data protection is very important to us. We therefore take the protection of your personal data very seriously. In the following we would like to explain to you, what data we collect, when, and the purpose of its collection, processing, and usage while you are surfing on our fan pages in the social network Facebook or Instagram.

I. Name and address of the data controller

On the one hand, we (hereinafter referred to as "ALDI North") are responsible for the content offered on the fan pages,

ALDI Einkauf GmbH & Co. OHG

Eckenbergstraße 16

45307 Essen

 

You can reach the Data Protection Officer by e-mail at datenschutz@aldi-nord.de or by post by writing to ALDI Einkauf GmbH & Co. OHG, c/o Data Protection Officer, Eckenbergstraße 16, 45037 Essen, Germany.

Furthermore, the operator of the social networks Facebook and Instagram (hereinafter referred to as "Facebook and Instagram") is also the data controller for data processing on the ALDI fan pages in accordance with data protection law, provided that reference is made to this in the following:

Facebook Ireland Ltd.

4 Grand Canal Square

Grand Canal Harbour

Dublin 2 Ireland

 

The Privacy Officer can be reached via the contact form and by post at Facebook Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.

II The legal bases

The EU Data Protection Basic Regulation (GDPR), the German Federal Data Protection Act (BDSG) and subsequently also the Telemedia Act (TMG) protect personal data. This is data that relates to natural persons. Data of legal persons are not subject to this protection. Personal data is individual information about personal or factual circumstances that can be attributed to your person (e.g. your name in connection with your telephone number or your e-mail address). Information that cannot be directly linked to your actual identity (such as the items displayed to you on a website) is not included.

Your personal data is processed either on the basis of consent (article 6 (1) (a) GDPR), for the performance of a contract to which you are a party (article 6 (1) (b) GDPR), for the fulfilment of a legal obligation (article 6 (1) (c) GDPR) or for the protection of legitimate interests (article 6 (1) (f) GDPR).

III What happens when you use our fan pages on Facebook and Instagram?

Every time our fan pages are accessed, i.e. every time a file on these fan pages is called up or attempted to be called up, data on this process is stored in a log file.

1. Data processing by us, ALDI North

You are not obliged to provide us with your personal data when visiting our fan pages on Facebook and Instagram. We only process personal data that you have made public (e.g. clear names in your user profile) and that are directly related to activities on our fan pages (e.g. posts, posts, likes, markers) for the purpose of processing your request (legal basis is article 6 (1) (f) GDPR).

2. Data processing by Facebook or Instagram

We also use Facebook "Insights" to obtain statistical data without personal reference. This enables us to determine the behavior of our users and to use this information to optimize our posts. The statistical processing is generated and provided by Facebook. ALDI North as the fan page operator has no influence on the generation and provision of this data. The associated personal data processing takes place exclusively on Facebook. It is also possible that personal data may be processed when visiting our fan pages. In this regard, reference is made to the Facebook and Instagram privacy statements. Further information on the scope and processing of your personal data can be found Facebook’s privacy notice and Instagram’s privacy notice.

3. Duration of processing

With regard to the duration of the storage of your user contributions and messages to us via Facebook and Instagram, as well as with regard to the data processing on Facebook and Instagram, we refer to the corresponding data protection declarations (see above III.2.).

4. Transfer of your personal data to third parties

Your data will not be passed on to third parties (no third parties in this sense are the companies of the ALDI North group of companies and processors to whom we pass on data for the purpose of processing customer requests and optimizing offers and customer relations, if necessary; the legal basis is article 6 (1) (f) GDPR). We have integrated the advertising agency “Territory Webguerillas” to process your customer requests.

If you make a complaint, we also use the competence of our supplier or contractual partner responsible for the product under complaint and the regional companies. We will forward your inquiry to this supplier or contractual partner for a reply. This data processing is carried out on the basis of article 6 (1) (a), (c) and (f) GDPR, above all to process your complaint quickly and competently.

By means of data processing agreements, we ensure that the aforementioned partners collect your data as service providers bound by instructions, who are obligated in accordance with data protection regulations and are not allowed to use the data for any other purpose. This ensures that we always remain in control of the data collected in our fan pages.

No transfers to third countries or international organizations are carried out by us.

IV. What options do you have with regard to the storage or further use of your data?

You can request information at any time as to whether we have stored personal data about you and which data is involved. If your personal data is processed, you are a data subject within the meaning of the GDPR and you are entitled to the following rights against the person responsible for collecting your personal data:

  • Right to information (article 15 GDPR). You may request confirmation from the person responsible as to whether personal data concerning you is being processed by us, for what purpose and for how long, which categories of data are affected, to which recipients or categories of recipients the data is disclosed.
  • Right of rectification (article 16 GDPR), completion, restriction (article 18 GDPR): You may request the rectification or completion of incorrect or incomplete data concerning you. You also have the right to restrict processing, particularly in the case of statutory storage obligations.
  • Right to deletion (article 17 GDPR): You can demand the deletion of data relating to you, in particular if your consent is withdrawn.
  • Right to data transferability (article 20 GDPR): You have the right to request that the personal data concerning you be made available in a machine-readable format.
  • Right of objection, revocation and complaint: You may object to the processing of your personal data in principle and revoke any consent you have given. You have the right to complain to a supervisory authority.
  • With regard to further rights of data subjects in relation to data processing by Facebook and Instagram, please refer to their privacy policy (see III.2. above).

V. Contact details

You can send us information and inquiries at any time via info@aldi-nord.de.

The data processing necessary for the purpose of answering your enquiry is carried out on the basis of article 6 (1) (a) GDPR.

For the contact details of Facebook and Instagram, we refer to their privacy policy (see III.2. above).

Facebook pixel

To measure our advertising effectiveness, ALDI North uses the Facebook pixel analysis tool from Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. With your consent (article 6 (1) (a) GDPR), you agree to the use of so-called "cookies" (text files), which are stored on the terminal device you use while you use the website. All information collected here is forwarded to Facebook and allows Facebook to draw conclusions about your personal user behavior. The data is passed on regardless of whether you have a user account with Facebook. If you have a user account on Facebook and have seen our advertisements on Facebook, Facebook will link the transmitted data with it and can then evaluate the effectiveness of our advertisements on Facebook for statistical and market research purposes.

The type and scope of the personal data collected, the further processing and use by Facebook in connection with this, as well as your rights in this regard and setting options for the protection of your privacy can be found in the data protection information of Facebook https://www.facebook.com/about/privacy/.

Facebook only provides us with anonymized data, which is used for the purpose of optimizing and measuring the success of our advertising effectiveness. We can use this data to analyze the success of our advertising measures and improve our website.

You can object to the use of Facebook’s cookies by clicking on the link to deactivate Facebook pixels. By clicking on the link, a so-called opt-out cookie is set in the web browser used, which permanently prevents future data collection and storage by Facebook pixels on your used end device. If you delete all of your cookies in the web browser, you will have to revoke your consent to Facebook’s cookies again, if you wish to exclude them.

When and for what purposes do we collect, process and use your data?

Personal data is only collected if you provide it to us voluntarily, for example in the context of a registration (e.g. newsletter), an inquiry via the contact page or your online application. In this case the data processing is based on article 6 (1) (a), (b), (c) or (f) GDPR.

Your data will be transmitted in encrypted form. This protects the communication between you and our web server and helps to prevent misuse of the data (bugging) by third parties. For encryption we use SSL (Secure Sockets Layer), a recognized and widespread system on the Internet, with which e.g. banks or online shops for Internet business also work and which is considered secure in its current version. Excluded from the encrypted transmission is the contact request for real estate objects.

All personal data collected, processed and used in the course of our website is collected, processed and used in accordance with the applicable provisions for the protection of personal data only for the purpose of the services you have commissioned and to process your enquiries. We commission service providers to process your enquiries and use our services. The service providers are contractually obliged to comply with this privacy policy. ALDI will not process and use your data for the purposes of consulting, advertising and market research beyond the above-mentioned purposes.

  • Newsletter: When the subscriber unsubscribes via single opt-out, the e-mail address, the optionally entered data as well as the data obtained from the evaluation of user behavior are deleted from the subscriber database.
  • Reminder service: ALDI uses a double-opt-in procedure for the reminder service. A few minutes after registration you will receive an e-mail with a confirmation link according to your selection. Only after your confirmation (click on the link) will you be added to the ALDI reminder service distribution list and you will receive the reminder automatically. When the subscriber unsubscribes using single opt-out, the e-mail address is also deleted from the subscriber database.
  • Customer enquiries: Enquiries are processed by the ALDI North customer service in ALDI Einkauf GmbH & Co. oHG or the regional company responsible for your place of residence.  In order to be able to respond to your request promptly and comprehensively, we also draw on the expertise of our regional companies in the ALDI North group, suppliers (especially in the event of complaints) and contractual partners. As a rule, personal data is deleted or made anonymous after 8 weeks.
  • For the processing of customer data, the service provider Salesforce.com (salesforce.com EMEA Limited, registered in England; Floor 26 Salesforce Tower, 110 Bishopsgate, EC2N 4AY London; UK and salesforce.com, inc. address: The Landmark @ One Market Street, San Francisco, CA 94105, USA) is used among others.
  • Data is generally processed in European computer centers. In the context of maintenance and support measures, data may also be transferred to the third country USA.
  • Share/recommendation service: The social media channels and the e-mail client of the person concerned is merely opened, and no data is stored by ALDI.
  • ALDI App: The UDIDs of the mobile devices are deleted the moment the customer no longer uses the notification function. The log files are backed up or deleted as follows: The log files are kept locally on the caching web servers for 10 days and on the Apache web servers for 45 days and then deleted.
  • Applications: See the paragraph "What happens to your personal data when you apply online".

Adobe Analytics

This website uses the Adobe Analytics, a web analytics service. Adobe Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. This data can be used to create user profiles under a pseudonym, but the user profiles do not allow any conclusions about persons, as the IP address is anonymized.

Adobe Target uses cookies to enable the website to be displayed in a manner appropriate to the recipient. The information collected by the cookie enables us to tailor your next visit to the website to your interests. For example, customers who spent a long time in the "wine" section on their first visit to the ALDI website will see wine products on the homepage when they visit the website again. Furthermore, with the help of Adobe it is possible to find out how we can present the contents of our website in an appealing way by carrying out tests. Customers of test group A will see the ALDI logo in the upper left corner, while customers of test group B will see the logo on the right.

The information generated by the cookie is usually transferred to an Adobe server in the USA and stored there. Since we have activated IP anonymization on this website, the server settings we have made ensure that the IP address is anonymized before geolocation. The last octet of the IP address is replaced by zeros. Before saving the information generated by the cookie, the IP address is replaced by individual generic IP addresses. Adobe will use this information to evaluate your use of the website for us, to compile reports on the activity on the website, and to provide internet use related services to us.

You may refuse the use of cookies by selecting the appropriate settings on your internet browser, however, please note that if you do this you may not be able to use the full functionality of Adobe Analytics and Adobe Target. Please note, however, that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Adobe and the processing of this data by Adobe by opposing the collection and storage of data under the following link:

Please exclude me from data collection on this website for this Internet browser.

Uptrends Real User Monitoring

ALDI uses Uptrends Real User Monitoring to measure performance as experienced by the website visitor. Uptrends does not use cookies to collect data or track visitors to our website. Instead, Uptrends uses a small script file on our site that sends performance data for visitors to our website to Uptrends' servers. The information collected from each visitor includes IP addresses, device types, operating systems and browsers used. To protect the privacy of the website visitors, a version of the Uptrends script file is used in which the IP address is made anonymous before processing, so no personal data is processed. Uptrends' servers aggregate the performance data of all our website visitors and provide us with information that allows us to improve the user experience on the website based on the above information. Uptrends only uses the IP addresses of our website visitors to obtain information about the visitor's state or country, but nothing else. In addition, Uptrends stores IP addresses that are deleted after a few minutes at the latest and Uptrends does not track or share information about individual users with third parties.

How can you find out about the latest special offers from ALDI?

ALDI Newsletter

We are happy to inform you about our latest offers regularly by e-mail. Please sign up for our newsletter for this. In doing so, we record your e-mail address for dispatch and the data you enter in the optional fields (title, first name and last name, postcode, date of birth, marital status). Your e-mail address and the optionally provided data will of course not be passed on to third parties. You can cancel the newsletter at any time.

In addition, this necessary data will be processed to prove your consent to receive the newsletter.

Furthermore, with your consent, we will evaluate your usage behavior in our newsletters: In particular, we process when and which links you click and in which areas of the newsletter you stay and from that information, we create a personalized user profile, which we link to your e-mail address or assign to the data you have entered.

We process the data obtained from the evaluation of your usage behavior and the information optionally entered by you for the individual advertising approach and the adaptation of the newsletter to your personal interests.

In this case, the data processing is based on article 6 (1) (a), (c), (f) GDPR.

Recommend special offers by e-mail

Our customers can recommend special offers from ALDI's current product range by e-mail. Your e-mail address, your name, and the e-mail address of the recipient are stored exclusively for transmission purposes, in order to inform the addressee about the sender or to send a notification in the event of a transmission error. In this case, data processing is carried out on the basis of article 6 (1) (a) and (f) GDPR, in particular also in order to remedy transmission errors.

Please note that the recipient may be perceived as disturbing or bothersome to receive unsolicited recommendations. You may use our service to forward recommendation, if you know or can safely assume that the recipient agrees to receiving the recommendation.

Privacy notice for signing up and using the ALDI Newsletter

ALDI takes the protection of your personal data very seriously and intends to make every effort to prevent the misuse of your e-mail address. To do so, we employ a double opt-in procedure. You will receive an e-mail according to your selection just a few minutes after you sign up. Please click on the confirmation link in the e-mail within seven days. You will not be added to the ALDI Newsletter, ALDI Frische-Angebote Newsletter or ALDI Reisen Newsletter mailing list until you click on the link to confirm your registration. From then on, you will receive the next newsletter automatically.

Your e-mail address will not be used for any other purpose and will not be shared with other companies. We process your data on the basis of Article 6 (1) (a) GDPR.

In some cases, the online services on our website contain a link to our partners’ websites. You will be forwarded to our partners’ websites to facilitate the processing of our enquiries and orders. We will not share any personal data in this context. You can enter the data required to enter into business with the respective partner once you have reached the partner’s website. You can identify the party responsible for the data (controller) by referring to the legal notice on the respective website. Our partners’ websites are subject to their own privacy and data protection notices. For your safety, we have contractually obligated these companies to comply with the applicable data protection laws.

Please note that this data protection notice applies solely to our ALDI website. Information about our individual online services is available below.

ALDI Reisen
Our ALDI Reisen online service provides you with an overview of the latest travel offers. We provide the information about the travel offers. Because we act as an agent, we will forward you to the reservation form for the respective travel provider if you decide to book a trip. By proceeding, you will leave the ALDI website. The personal data you enter there will be collected, processed and used solely by our partner.

ALDI Blumen Service
ALDI Blumen Service offers you a wide range of fresh floral bouquets. Please refer to our partner’s website for a detailed overview of the products and services available. Any personal data that you provide on our partner’s website will be collected, processed as part of your order and used solely by our partner. Here too, we act solely as an agent.

ALDI Foto Service
ALDI Foto Service offers you a wide range of services for your digital photos. Please visit our partner’s website for a detailed overview of the products and services available. Any personal data that you provide on this website will be collected, processed as part of your order and used solely by our partner. Here too, we act solely as an agent.

ALDI TALK
ALDI TALK offers you attractive mobile tariffs. However, ALDI North is not the provider of these telecommunication services. Instead, it acts as an agent to market the respective products. By selecting ALDI TALK, you enter into a contractual agreement directly with the respective telecommunications service provider. We do not process any personal data in connection with this agreement.

ALDI life
ALDI life offers you a wide selection of music and audiobooks. Please visit our partner’s website for a detailed overview. However, ALDI North is not the provider of this service. Instead, it acts as an agent to market the respective products. Any personal data that you provide on our partner’s website will be collected, processed as part of your order and used solely by our partner. Here too, we act solely as an agent.

Store Finder [Filialfinder]

The Store Finder [Filialfinder] allows you to find a store near your home or any other specific location. We will forward the data you provide (postal code, name of city and/or name of street) to our partner. Please visit our partner’s website for an overview of the stores

Data protection notice for using the ALDI app

Along with our website, we also offer a mobile app that you can download on to your mobile device. In addition to the data protection information about our website, we would also like to inform you of the following:

1. When you use the app, we collect the following personal data for statistical purposes and to improve the app’s functions:

  • Your International Mobile Equipment Identity (IMEI) or Push ID
  • Your IP address

We do not share the data with third parties except the YellowMap web service. Your IP address will be deleted following statistical analysis.

2. To enable access to your device’s functions and sensors, the app uses your device’s interfaces to access the following functions and sensors:

  • Location-related information: When you use the Store Finder in the app, we may record and process information about your current location if you allow the app to use your mobile device’s positioning function. We use various technologies such as IP addresses, GPS or other sensors to determine your location.To process Store Finder enquiries, a search enquiry is forwarded to the YellowMap web service (YellowMap-AG, Casweg 1-5, 76131 Karlsruhe, Germany) and the IP address is recorded in the server log.
  • Your mobile device’s camera (if equipped) can be used to scan QR codes.
  • You will receive push notifications on your mobile device if you have activated the app’s notification service. The search phrases you have entered and your device’s Push ID will be stored in a database to allow you to use this service. Notifications are sent using the push services from Apple (iOS devices) or Google (Android devices).
  • The app uses your mobile device’s Wi-Fi connection to connect to the Internet.
  • Accessing other functions and sensors on your mobile device allows the app to access data from the Internet and process error messages.

3. If you access our ALDI services, for example, our in-app browser will forward you to the corresponding subpages of our partners or the ALDI North Group website. Please refer to the data protection statements on the linked websites or on the websites to which you are forwarded.

Privacy notice customer feedback

In order to improve our customer service and our online shop according to your ideas, we offer you the opportunity to give us feedback. This is done on a voluntary basis and in anonymous form via an open and non-personalized link contained in the e-mail communication. Your IP address will be saved in the survey system for 7 days in pseudonymized form in order to exclude multiple participation within the storage period. Conclusions about you as a participant are excluded via the survey system. The complete deletion will take place after 7 days.

For this purpose, you will receive an e-mail with a link for an anonymous survey to carry out an evaluation after you have given your consent in accordance with article 6 (1) (a) GDPR and after contacting our customer service and our online shop.

The link will take you to the feedback page of our order processor SKOPOS CONNECT GmbH.

In the course of the anonymous survey, no identifying personal information or other personal data is requested that would allow us to draw conclusions about you as a participant of the survey. Please make sure that you do not mention names or other personal data that allow us to draw conclusions about you or other persons.

If you have entered personal data, we consider this information to be voluntary. We will then process this personal data on the basis of your consent and on the basis of our legitimate interests (article 6 (1) (f) GDPR) in order to further improve our customer service and our online shop.

Your feedback is generally used for purely internal evaluations. Should you have provided personal data, these will be anonymized with the feedback evaluation.

Rules for personal recommendations and messages

Please observe the following rules for personal recommendations and messages:

  1. Users of the services are responsible for the content of their recommendations and messages.
  2. The users assure that they will not violate the law or public morals (boni mores) during their use of the services. In particular, no pornographic, obscene, defamatory, libellous, offensive, threatening, inflammatory or racist content of information may be sent or posted.
  3. The recommendations and messages sent by users must be truthful. Users must be considerate of the needs of recipients and other users and must refrain from violating their rights and the rights of third parties.
  4. Copyrights and other intellectual property rights held by third parties must be respected. Information, content or other material may not be shared without the permission of the holder of the rights.
  5. Users may not obscure their identity. In particular, they may not claim to be employees or representatives of ALDI Einkauf GmbH & Co. oHG or any other company of the ALDI North Group.
  6. Users may not use the service for advertising or other commercial purposes. The sending of statements and/or content not desired by the recipient is not allowed.
  7. Users who violate the aforementioned rules or rights of third parties during use of the service release ALDI Einkauf GmbH & Co. oHG, all companies of the ALDI North Group and their employees and/or representatives of any liability for all resulting third-party claims.
  8. ALDI Einkauf GmbH & Co. oHG may ban the user from using the service in the event of a violation of the aforementioned rules.
  9. ALDI Einkauf GmbH & Co. oHG is liable for damages caused intentionally or as a result of gross negligence by itself or its employees. Liability for ordinary negligence exists only in the event of a violation of cardinal duties. Cardinal duties are duties that must be fulfilled to enable the proper provision of the service and in the fulfilment of which users may be able to have faith on a regular basis. The aforementioned limitation of liability does not apply in the event of loss of life, limb or health, or in the event of warranties intended by their nature to ensure the user against the occurrence of damages.
  10. These provisions are subject to the law of the Federal Republic of Germany.

Contact ALDI North

You may use our contact form at any time to send us information and enquiries.

Your information will be forwarded to the customer service in the ALDI Einkauf GmbH & Co. oHG or the regional company responsible in your place of residence.

In order to answer your concerns promptly and comprehensively, we also make use of the expertise from all the regional companies within the ALDI North group, suppliers (especially in instances of complaint), and contractual partners in order to answer your questions promptly and competently. We therefore forward your enquiry further. We process your data on the basis of Article 6 (1) (a), (b), (c), and (f) GDPR.

Your data is passed on exclusively for purposes of acknowledging information, answering questions addressed or the processing of the complaint through which ALDI processes, and/or to the regional companies, suppliers or contractual partners passed on, where the data is only used by them specifically for this purpose. Your data is not used for any other purposes, in particular not for promotion and advertising. Generally, the data is deleted or anonymized after 8 weeks.

What happens with your personal data when you submit an online job application?

You may apply online for advertised positions. Herein you share personal data with us that we use solely to process your application. To ensure the complete and professional processing of your application, your documents will be automatically forwarded to the appropriate ALDI regional company or ALDI Einkauf GmbH & Co. OHG, whichever you applied to. There they will process your application for the respective purpose.

Should you decide to take part in our Talentpool, then your personal data will be sent to and processed by other companies within the ALDI North group, for the purpose of optimizing job descriptions.

These data processing operations are made on the basis of your consent according to article 6 (1) (a) GDPR. The respective consent can be revoked at any time. The revocation does not affect the legality of the processing until revocation.

Your personal data is deleted after six months after completion of the application process. If your application is successful, your application documents will be transferred to the personnel file. The storage duration is prolonged another six months if you actively consent to a longer storage (especially in the participation in our Talentpool).

What options and rights do you have regarding storage or further use of your data?

As our customer, you can request information at any time as to whether we have stored personal data about you, and if this is the case, what data has been stored. The processing of personal data pertaining to you makes you a data subject within the meaning of the GDPR, giving you the following rights in your dealings with the controller:

Right of access: You may ask the controller to confirm whether we process personal data pertaining to you, for what purpose and for what duration, which categories of data are affected, and which recipients or categories of recipients are given access to this data.

Right to request rectification, completion or restriction: You may request the rectification or completion of incorrect or incomplete data pertaining to you. You also have the right to restriction of processing, especially in the event of mandatory retention periods.

Right to request erasure: You may request the erasure of data pertaining to you, especially if you retract your consent.

Right to data portability: You have the right to request the provision of personal data pertaining to you in a machine-readable format.

Right to object, withdraw consent or lodge a complaint: You have the fundamental right to object to the processing of your personal data and to withdraw consent already given. You have the right to lodge a complaint with a supervisory authority.

Processing of personal data at our stores and/or regional companies

Personal data is collected at our stores/regional companies solely for the following purposes.
Your data is not used for any other purposes, in particular not for promotion and advertising.

  • Returns: Your personal data (first and last name, address and telephone number) will be processed for the purpose of monitoring and avoiding misuse. We process your personal data on the basis of consent given to us (article 6 (1) (a) GDPR) and our legitimate interest in preventing misuse (article 6 (1) (f) GDPR). Your personal data will be deleted after four weeks.
  • Repairs: Your personal data (first and last name, address and telephone number) will be processed to handle your repair. We process your personal data on the basis of consent given to us or to fulfil a contraction and legal duty (article (6) (1) (a), (b), and (c) GDPR). All personal data will be deleted once the repair has been completed.
  • Insurance: Your personal data (first and last name, address and telephone number) will be processed for the purpose of processing your insurance claim. We process your personal data to fulfil a legal obligation (article 6 (1) (c) GDPR) to process your claim in conjunction with a legitimate interest (article 6 (1) (f) GDPR) in notifying our own insurance provider. “HDI Global SE”, Huyssenallee 100, 45128 Essen, Germany, will receive your first and last name, address and telephone number to process and settle the insurance claim. Your personal data will be deleted once your claim has been settled.
  • Customer billing: Your personal data (first and last name, address) will be processed for the purpose of billing. We process your personal data on the basis of section 14 of the Law on Turnover Tax (Umsatzsteuergesetz – UStG) in conjunction with article 6 (1) (b) and (c) GDPR. Due to tax-related archiving requirements, your personal data will be deleted after 10 years.
  • Debit card payments: Your personal data (IBAN) will exclusively be processed for the purpose of handling debit card payments. We process your data on the basis of your consent and to fulfil contractual and legal obligations in accordance with article 6 (1) (a), (b), and (c) GDPR. Your data will be deleted within 90 days after completion of processing, unless longer storage is required for reasons of traceability, customer service or legal retention periods. We reserve the right to disclose information about you in the event of a legal obligation to do so, if we are required to do so by legal authorities or law enforcement agencies.
  • Speculative job applications: Your personal data (last name, first name, address, telephon number, e-mail address, birthdate, cover letter, CV, and certificates) will be processed for the purpose of filling positions with qualified candidates and to contact you as part of the application process. We process your personal data on the basis of consent. Your personal data will be deleted after five weeks.
  • Hard copy job applications: Your personal data (i.a. last name, first name, telephone number, e-mail address, cover letter, CV, and certificates) will be processed for the qualified filling of positions and for contacting you within the application procedure. The personal data collected for the application will be deleted after completion of the application process, after six months at the latest. The processing is based on article 6 (1) (b) GDPR in conjunction with paragraph 26 (1) BDSG. You can also apply online via our application portal https://www.aldi-nord.de/karriere.

We look forward to your visit.

Your ALDI Team

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